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Privacy Policy

legal disclaimer

1. Overview

Tell Me More Therapy respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you receive services from us, visit our website, or communicate electronically.

 

2. Information We Collect

We may collect the following types of information:

  • Personal Identifiers: Name, date of birth, contact details, emergency contact.

  • Health Information: Medical history, mental health history, treatment notes, diagnoses, and other information relevant to therapy.

  • Billing Information: Insurance details, payment history, and billing records.

  • Electronic Data: If you contact us via email, website form, or telehealth platform, we may collect your email address, IP address, and related metadata.

 

3. How We Use Your Information

Your information is used only for purposes directly related to your care and practice operations, including:

  • Providing therapy and related mental health services.

  • Coordinating care with other healthcare providers (with your consent).

  • Managing scheduling, billing, and payment.

  • Meeting legal and ethical obligations under state and federal law.

  • Improving our services and ensuring quality care.

 

4. Confidentiality and HIPAA Compliance

We comply fully with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable Maine privacy laws. Your health information will not be shared without your written authorization, except as permitted or required by law — for example:

  • When there is a risk of harm to yourself or others.

  • In cases of suspected abuse or neglect.

  • If ordered by a court.

  • For mandatory public health reporting.

 

5. Data Protection and Security

We use administrative, physical, and technical safeguards to protect your information, including:

  • Secure electronic health record (EHR) systems.

  • Encrypted telehealth sessions.

  • Password-protected devices and files.

  • Limited staff access on a need-to-know basis.

 

6. Your Rights

You have the right to:

  • Access and obtain a copy of your health records.

  • Request corrections to inaccurate information.

  • Request restrictions on certain uses or disclosures.

  • Receive a list of disclosures made without your authorization.

  • Withdraw consent at any time, where applicable.

Requests can be made in writing to the contact listed below.

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7. Communications and Telehealth

If you communicate via email, text, or other electronic means, please note that no system is 100% secure. By choosing these communication methods, you acknowledge these risks. Telehealth sessions are conducted through HIPAA-compliant platforms only.

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